Privacy & Data Protection
This Privacy Policy explains how we collect, use and protect personal information when you use Mogobet. We take your privacy seriously and set out below what data we gather, why we need it, how we keep it safe and the choices you have about your information. This page covers account data, technical and transactional records, cookies and how we share data with third parties where necessary.
Types of data we collect
We collect several categories of information to provide and secure our services. This includes personal details you give us when registering, technical data from your device, and records of transactions and activity on our platform.
Personal data
Personal data includes name, date of birth, contact details, address and identity documents provided for verification. We use this data to verify identity and age, open and manage your account, process payments and meet our legal obligations. We only request documents that are necessary for these purposes.
Technical data
Technical data covers IP addresses, device and browser details, log files and connection records. We use this to keep accounts secure, prevent fraud, diagnose service issues and improve site performance. This information may be collected automatically when you access our services.
Transactional data
Transactional data includes deposits, withdrawals, bets and gameplay history. We retain transaction records to process payments, resolve disputes, meet regulatory requirements and carry out responsible gambling checks. Transactional data helps us maintain accurate account balances and reporting.
How we use your information
We use your information to operate your account, process payments, provide customer support, comply with legal obligations and carry out fraud and risk checks. Where you opt in, we may use contact details for marketing communications. We do not use personal data for automated decision-making that has legal or similarly significant effects without notice.
Data protection practices
We apply appropriate technical and organisational measures to protect your data, including encryption in transit, access controls and regular security reviews. Access to personal data is restricted to staff and service providers who need it to perform their duties. We monitor systems for unauthorised activity and respond to incidents in line with our procedures.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, keep you signed in, analyse how our site is used and deliver relevant content. Some cookies are essential for the service to function, while others are optional and used for analytics or marketing. You can manage cookie settings through your browser or our cookie controls.
User rights
You have rights to access personal information we hold about you, request correction of inaccurate data, and request deletion where we are not required to retain it. You may also object to or restrict certain processing and withdraw consent for marketing communications at any time.
Access, correction and deletion
To access, correct or request deletion of your data, contact our privacy team. We will respond to verifiable requests in line with applicable law and may need to retain certain information to comply with legal or regulatory obligations. For contact please use [email protected].
Information sharing and third parties
We may share data with payment processors, identity verification providers, fraud prevention agencies, service vendors and legal or regulatory authorities when required. We require partners to protect data and only process it for agreed purposes.
Privacy policy updates
We may update this policy to reflect changes in our practices. When we make material changes we will notify you by posting the updated policy and, where appropriate, by in-site notice or email. Please check this page periodically for the latest information.