Customer Support Center
Need help with your Mogobet account? Our support team is ready to assist with account questions, verification, payments, technical issues or general feedback. Contact us via live chat in your account, by email, or by phone. For faster service, please have your account details to hand. You can also request help with self-exclusion, deposit limits and account closures. We aim to respond promptly and will guide you through verification, deposits, withdrawals and responsible gambling tools.
| Department | Contact |
|---|---|
| Customer Support | [email protected], live chat in-account, typically replies within 10 minutes |
| General Enquiries | [email protected], general enquiries and billing, responses within 24 hours |
| Affiliate Enquiries | [email protected], partnership onboarding and marketing queries |
| Phone | +44 20 7946 2817, Mon-Fri 09:00-18:00 |
| Working Hours | Live chat 08:00-00:00, email responses Mon-Fri 09:00-18:00 |
Email Support
Email is our preferred contact method for detailed requests, account issues or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details to avoid delays. We aim to respond promptly, and providing complete information helps us handle your query faster and reduce follow-up requests.
Send Us a Message
Name <label for="email" style="font-size:14px;">Email</label><input id="email" name="email" type="email" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;" /><label for="message" style="font-size:14px;">Message</label><textarea id="message" name="message" rows="6" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0a62a3;color:#fff;border:none;padding:12px;border-radius:4px;font-size:15px;cursor:pointer;"> Submit</button>Response Time
Our support team aims to respond quickly - most enquiries are answered within one business day. Simple requests like account or payment questions are usually resolved faster; complex issues such as identity checks or disputed transactions may take longer while we investigate. If we need extra time we will keep you updated and provide an estimated timescale based on the case.
Feedback
Mogobet values your feedback. If you have suggestions, ideas or notice anything that could be improved, please let us know - we read every message and use feedback to refine features, promotions and the overall user experience. Your comments help shape the site and prioritise fixes. Share your thoughts via the in-site feedback form or by contacting our support team.